Reservation & Confirmation Deposits: Reservations are taken by phone or online. To confirm, we must receive your confirmation deposit and signed lease within ten (10) days or the reservation will be cancelled without notice. The confirmation deposit for Short Term Reservations (30 days or less) is one half (1/2) of your total reservation. The confirmation deposit for Long Term Reservations (31 days or more) is one half (1/2) of the first month’s total reservation. All reservations must be confirmed with a credit card. After receiving your deposit your confirmation will be emailed and/or mailed out to you. Final payment for Short Term Reservations is due in full 30 days prior to arrival. Long Term Reservations are to be paid in full 30 days prior to each month’s occupancy. If you make a reservation within the 30 days prior to arrival, the full amount will be due immediately and will be subject to the cancellation policy as stated herein.

Payment: Accepted forms of payment are as follows: Visa, MasterCard, Discover, personal checks, money orders, cashiers checks, and certified checks. All rentals are subject to Florida sales tax and local city and/or county taxes. All payments are to be made to Pristine Properties Vacation Rentals, LLC and any payments not received 30 days prior to occupancy may result in loss of deposit and/or cancellation of reservation without notice.Returned checks are subject to a $50.00 check handling charge.

Cancellation/Refunds: If you should have to cancel your reservation or reschedule, please call our office immediately. Rentals may be cancelled within 10 days (grace period) of making the reservation without penalty and all deposits will be refunded. The full amount of the TOTAL RENT will be charged in the event of a canceled confirmed reservation following the 10 day grace period, regardless of the reason. The monies paid, less the cancellation fee of $100.00 ($75 service fee & $25.00 reservation fee) and less the Optional Guest Cancellation Insurance, will be refunded only if the property is re-rented for the same rate and time. If the property is not re-rented the guest forfeits all deposits and/or money paid. Optional Guest Cancellation Insurance is paid on initial payment and is non-refundable past the 10 day grace period.

Travel Insurance/Refunds: Optional Guest Cancellation Insurance (Travel Insurance) is available at a cost of 6.5% of your total reservation balance and provides coverage to protect guests from a wide array of unexpected events such as, but not limited to, unpredictable weather, a medical or family emergency. Guests are encouraged to give consideration to the purchase of this optional insurance, as there are circumstances that can cause guests to cancel or interrupt their reservation stay, forfeiting any non-refundable pre-payments made for their trip. By purchasing this optional coverage, guests can insure all prepaid and non-refundable arrangements booked.Information about the optional insurance can be viewed at: www.vacationrentalinsurance.com. If you are declining Optional Guest Cancellation Insurance coverage, you must clearly indicate that you are declining coverage by initialing where indicated on your Agreement and returning the Agreement to confirm your reservation terms. This optional insurance is non-refundable and is subject to the policies and procedures of the insurance provider. If you choose not to purchase this coverage, the cancellation policy will prevail and no automatic refunds will be given. If a "Mandatory Evacuation" order is issued for the area that your unit is in, refunds will only be considered to the guests that purchased the Optional Guest Cancellation Insurance, subject to the terms and conditions of the insurance carrier and NOT Pristine Properties Vacation Rentals, LLC.

Advance Reservations: Reservations are accepted up to one calendar year in advance. Short Term Advance Reservations (30 days or less) made for occupancy for the upcoming calendar year will be confirmed with a $300.00 down payment. Long Term Advance Reservations (30 days or more) made for occupancy for the upcoming calendar year will be confirmed with a $500 down payment. On either type of reservation the down payment does not guarantee the rate on your reservation. The rental rates are subject to change from each calendar year and cannot be guaranteed. Please only make reservations you intend to keep and understand once you have reserved the unit it then prevents anyone else and/or the owner from using it for the same time period. When the upcoming year’s rates are posted you will receive notice from PPVR. If the rate increases by 10% or more, the reservation may be cancelled without penalty upon written or faxed notification to PPVR by January 1st of the upcoming year, or within 10 days of receipt of the upcoming year rate, whichever is later. The remainder of the confirmation deposit must be paid in January of the year of the reservation, or 30 days prior to arrival, whichever comes first.

Minimum Stay: Most rentals require a minimum advance reservation of seven days during the Summer Season but may be available for shorter periods of less than seven days during the Spring, Fall and Winter Seasons. Reservations may be made at any time for available unreserved units for less than the minimum day requirement if reserved within one week in advance to arrival.

Age Requirements: We do not rent to anyone under the age of 25 (legal photo ID required upon request). Any reservation made under false pretenses will be subject to forfeiture of advance payment, deposit and/or rental money. Violators will be evicted.

Sight Unseen: Our vacation rental units are individually owned and furnished. We try to accommodate our renters, but we will not give refunds or adjustments if you do not find the décor or furnishings unacceptable to your preferences. We manage privately owned vacation homes which are furnished to the owner's tastes, but no two properties are the same. Rates, descriptions, bed sizes, inventories, and furnishings are subject to change without notice.Neither the rental agent nor the owner will be obligated to neither provide replacements nor give refunds for failure or absence of any items.

Right to Change Rental Accommodations (Substitution): We reserve the right to substitute comparable accommodations without prior notice or liability in the event of a sale of the rental property, or if the property becomes unavailable due to maintenance or other problems. We cannot absolutely guarantee a specific rental property in the event of unforeseen circumstances which could render the property to be unsafe or uninhabitable. We will make every effort to contact you should this happen. When comparable accommodations are not available, guests will have the option of selecting from available properties at the comparable published rate or receiving a complete refund.

Construction: The Forgotten Coast is a growing area and is becoming most desirable. Some areas along the beaches are currently involved in re-nourishment projects and there is the possibility that construction projects may be in progress nearby during the time of your stay. PPVR cannot predict when or where these jobs will begin or how long they will last. Therefore, we have no control in these situations and no compensation or substitutions to other properties will be considered.

Disclaimer: Tenant(s) shall rely only upon any statements or representations made by Pristine Properties Vacation Rentals LLC or its agents with respect to the property's level of suitability for a specific use or with respect to property condition. Every effort has been made to assure the accuracy of this information. However, Pristine Properties Vacation Rentals, LLC cannot assume responsibility for errors or omissions; rental data, terms and conditions are subject to change without notice.

Limitations: Premises shall be used for recreational purposes only in a non-offensive manner. No use shall be made thereof which is unlawful, improper, noisy, or offensive, or contrary to the State of Florida laws and ordinances, or of local town ordinances. No large gatherings for games of chance, clubs, or other organizations for activities open to the public, no campfires may be kindled, no tents, trailers, campers, motor homes, nor mobile homes, will be allowed on the premises. Upon expiration of the rental period, tenants agree to give peaceable possession of the said premises to PPVR in as good a condition as they now are, usual wear accepted.

Proper Notice: The parties agree that all notices shall be deemed given if sent to Tenant at address or telephone number provided at time of reservation. All notices shall be deemed given to Pristine Properties Vacation Rentals LLC if received at telephone number: 800-215-0677 and by mail to 317 Monument Avenue, Port St. Joe, FL 32456. In the event of a dispute, legal action may only be instituted in the County within which the Rental Property is located. If any part of this agreement shall be deemed unenforceable by law, that part shall be omitted from this Agreement without affecting the remaining Agreement.

Indemnification: Tenant(s) agree to indemnify and save harmless the Owner(s) and Agent(s) for any liabilities, theft, damage, cost or expense whatsoever arising from or related to any claim or litigation which may arise out of or in connection with Tenant(s) use and occupancy of the rental property including but not limited to any claim or liability for personal injury or damage or theft of property which is made, incurred or sustained by Tenant(s). The terms “Agent(s)” and “Owner(s)” as used in this Agreement shall include their heirs, successors in interest, assigns, employees, agents, and representatives where the context requires or permits. The term “Tenant(s)”, “You”, and “Your” as used in this Agreement shall include Tenant(s) heirs, successors, assigns, guests, invitees, representatives and other persons on the rental property during Tenant(s) occupancy (without regard to whether such persons have authority under this Agreement to be upon the rental property), where the context requires or permits.

Termination: Pristine Properties Vacation Rentals, LLC may terminate this Agreement upon the breach of any of the terms hereof by Tenant. Tenant shall not be entitled to the return of any rental paid under the terms of this Agreement and shall vacate the Unit immediately.